Shipping information

PREPARATION TIME AND DELIVERY

 
Our preparation time is a maximum of 2 working days.
For orders delivered by DHL:
Delivery Colissimo will:
  • 2 business days to France, Andorra or Monaco.
  • 5-7 business days to Overseas
  • 4-8 business days to other destinations
You can follow the progress of your Colissimo online by tracking number transmitted when sending to the site of the post colissimo.fr
It is also possible that your package might take longer to reach you if he has to go through customs.
The deadlines above are transmitted indication.
Your package has failed you, contact us via the dedicated section providing your order number.
For products out of stock or unavailable, see the terms and conditions of sale (availability).
 

SHIPPING COST

The delivery service is provided by COLISSIMO, UPS or Fedex.
As soon as your order is shipped, an email is sent to you with the necessary information to track your order. You always know where your package is.
 
For France, Monaco, Corsica:
  • shipping costs are offered in delivery from 35 € TTC of purchase in delivery at home or in relay point Colissimo
  • shipping costs are € 7.32 if the amount is less than 35 € TTC for delivery at home or in relay point Colissimo
  • for relay point delivery, select your delivery point in module 4 of the shopping tunnel entitled "shipping method" and fill in your mobile number
 
Outside France, Monaco, Andorra:
  • shipping costs are free if order above or equal to 70 € TTC purchase at home and relay point for Germany, Austria, Belgium *, Denmark, Spain, Estonia, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Poland, United Kingdom, Sweden.
  • shipping costs are 18 € if the order amount is less than 70 € TTC at home and relay point (see the list of countries in the previous point)
    * for Belgium, possible delivery in post office Bpost
  • For relay point delivery, select your delivery point in module 4 of the shopping tunnel entitled "Shipping method" and fill in your mobile number

 

CHARGES AND CUSTOMS TAXES

Preparation and delivery charges for orders to a European Union member countries are including VAT (TTC).
 
For destinations outside the EU, the cost of preparing and shipping are VAT exclusive.
 
These costs do not include the rights of any taxes and customs duties to be paid by the customer.